Privacy Policy
Your privacy and trust are important to us. This policy explains how we collect, use, and protect your information.
Effective Date: June 11, 2026
What Information We Collect
We collect personal information that you voluntarily provide to us through:
- •Contact Forms: Name, email address, company name, and message content when you contact us or request a quote
- •Support Inquiries: Additional details provided when requesting technical support or product information
- •Server Logs: Basic access logs including IP address, browser type, and pages visited (for security and analytics purposes)
We do not collect sensitive information such as credit card details through contact forms. Payment information is handled by secure third-party processors.
How We Use Your Information
We use the information you provide to:
- •Respond to your inquiries and requests
- •Provide quotes and product information
- •Evaluate partnership opportunities
- •Support and customer service
- •Improve our website and services
Who We Share Your Data With
Your information may be shared with:
- •Email Services: Resend (email delivery platform) to send responses to your inquiries
- •Hosting Provider: DigitalOcean (where our website is hosted)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How Long We Keep Your Data
We retain your personal information for as long as necessary to respond to your inquiry and fulfill the purpose for which it was collected. For business inquiries and quotes, we typically retain this information for up to one year unless you request deletion sooner. Server logs are retained for security purposes and are automatically purged after 90 days.
Your Privacy Rights
You have the right to:
- •Request access to the personal information we hold about you
- •Request correction of inaccurate information
- •Request deletion of your information
- •Opt out of future communications
To exercise any of these rights, please contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the effective date and posting the new policy on this page. Your continued use of our site following any such changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Halden Systems Inc.
Email: [email protected]
Location: Delaware, USA